Global settings

Once you have enabled JungleMail features, you can activate and configure settings that apply to JungleMail globally, i.e., for all site collections where JungleMail operates. 

Global settings for a specific feature can be overridden at site collection level by site collection administrators, but only if the feature has the Allow overriding this setting in site collection box checked in global settings. If the box is not checked, site collection administrators will not be able to make changes in the feature settings.

To open global settings

Go to Central Administration and select JungleMail global settings. Note that to access Central Administration you need to have farm administrator permissions.

JungleMail global settings are divided into 10 sections:

  1. From & Reply-to
  2. Additional Recipients
  3. Sending Settings
  4. Microsoft Exchange Service Connector
  5. Microsoft Dynamics 365 Connector
  6. Tracking
  7. Email Digital Signature and Size Control
  8. UI and Functionality Control
  9. Compliance and Data Retention
  10. Other Settings

Let's take a look at each section and the available options.

1. From & Reply-to

Email "From" Field

Email "Reply-to" Field

Specify the From and Reply-to addresses. By default, the outgoing email settings for the Web Application are used. If you want the email address of the user who created the campaign to show in the From and Reply-to address, select JungleMail job author. You also have the option to enter an email address manually.

Read more about customizing From and Reply-to addresses here.

2. Additional Recipients

Additional Email Recipients

Additional Report Recipients

Specify the email addresses of the people who you want to receive a copy of all new emails sent, and (or) a report of new JungleMail jobs. Added users will be able to see additional recipients but not remove them. Site collection administrators will be able to add or remove additional recipients if, in the global settings, Allow overriding this setting in site collection settings box is checked. Use commas or semicolons to separate email addresses.

Email "Bcc" field (Pro/Enterprise feature)

If you want to specify the BCC addresses for your future campaigns you can do that here. Use commas or semicolons to separate email addresses.

3. Sending Settings

Outbound SMTP Server

Specify the outbound SMTP server address. You can also enable the StartTLS encryption here, as well as user authentication instead of anonymous access.

Delay Between Sending Emails

Specify the delay time between sending emails (in seconds). If you want no delay, enter '0'.

Retry Sending Emails

Specify how many times JungleMail should retry sending a single email after an unexpected SMTP error. If the number is set to 1, JungleMail will try to resend once, and then will move on to the email for the next recipient.

Email Sending Error Handling

Set the maximum allowable number of sequential errors in a single thread before JungleMail will terminate a newsletter processing. If JungleMail encounters multiple sending errors in a row, most likely there's something wrong with newsletter or system configuration, meaning that the rest of the emails will not go through either. To save resources, you can limit the sequential error number and make JungleMail terminate the newsletter if this limit is reached.

Simultaneous Newsletter Limit (Enterprise feature)

Limit the number of newsletters that JungleMail processes at the same time. JungleMail supports sending up to 8 newsletters simultaneously. The number that you set cannot be higher than the number of threads.

Multithreaded Email Sending (Enterprise feature)

Limit the computing resources available for sending newsletters by limiting the number of threads. Multithreaded Email Sending supports up to 16 threads. The more threads you specify, the higher the load on your system. For maximum performance, we recommend setting the thread number by multiplying the number of CPU cores by 2 (e.g., 3 cores – 6 threads).

Peak Hours Management

Halt the processing of JungleMail newsletters during the specified time slots and automatically reschedule processing to the nearest non-peak time. Read more.

4. Microsoft Exchange Service Connector

If you want to access Exchange objects such as distribution groups or distribution groups, you need to enable Microsoft Exchange Service Connector.

Exchange Web Service (EWS) connection (Enterprise feature)

Sending to Office 365 groups

5. Microsoft Dynamics 365 Connector

Specify a Microsoft Dynamics 365 instance URL, domain and user credentials in order to use Dynamics 365 entities as a recipient source.

6. Tracking

JungleMail Tracker

Enable open and click tracking functionality on all site collections.

JungleMail Tracker Exclude IPs

Specify the list of IP addresses to be excluded from email tracking statistics. You can use wildcarts to specify IP address range. Separate addresses using comma.
Examples:, 192.168.*,, ::1

JungleMail Tracker Data Pseudonymization

Enable newsletter analytics data pseudonymization all site collections (replaces recipient email addresses with pseudonyms in JungleMail reports). If enabled, JungleMail Tracker will not store email addresses and other data that can be used to identify recipient.

7. Email Digital Signature and Size Control

Email Message Digital Signature (Enterprise feature)

JungleMail supports the use of digital certificates to prove newsletter authorship and to assure the recipient that email content has not been changed in transit. Once the certificate is installed on your servers, JungleMail will automatically select it by the "From" field value (email address). This feature can be disabled, optional or required as a global setting, with an option to override at the site collection level.


Specify the limits to the number of attachments per email, attachment total size per email, and individual attachment size. Although JungleMail supports values from 1 to 99, we recommend using caution while modifying the default values, as attachment-heavy emails are more likely to be rejected by an outbound server or a recipient's email client.

Email and Image Size Control

Specify size warning thresholds and maximum sizes for emails and images in kilobytes (KB). If this feature is enabled, JungleMail automatically prevents sending oversized emails or adding oversized images to newsletter content. Read more.

8. UI and Functionality Control

Localization Modifications

The majority of JungleMail UI texts can be modified by changing key values (see the example below). Contact the support for the key list.

Page_App_AppMenu_CampaignBuilder=Create Newsletter
Page_App_AppMenu_JobsMonitor=History & Monitoring
Page_App_AppMenu_Reports=Analysis & Reports

Layout Templates

Select whether to show the Layouts tab in JungleMail.

Start from Scratch

Enabling this option displays the Start from Scratch button in JungleMail, allowing to build a new template from a blank slate.

Template Lock

Using the Template Lock feature, farm administrators, site collection administrators and template administrators can disable making changes to the template layout, style, and (or) content for JungleMail end users. Read more.

9. Compliance and Data Retention

Compliance and Data Database

Configure this SQL Server database to be able to use Terms of Service Agreements, Auditing and Data Retention.

Terms of Service Agreements

Add custom terms of service agreements that users have to accept before they can use JungleMail. Learn more.


Configure logging of selected actions of JungleMail users in the SQL Server database. Learn more.

Data Retention

Configure JungleMail to track image and template usage and remove unused images and templates after a set period of time. Learn more.

10. Other Settings

Cumulative Reports (Enterprise feature)

If you want to use the Cumulative Reports feature in JungleMail, enable it here. To open Cumulative Reports, select Show direct access link. Use this link to access the Cumulative Reports page. For easier access , you can save the link in the quick launch ribbon by adding a new link and pasting the URL. Do not forget to add permissions for users who will access Cumulative Reports on this site collection. It is not possible to access Cumulative Reports by opening its host site collection. This site will be empty when accessed from the UI. Read more.

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