Exchange Web Service (EWS) connection (Enterprise feature)

If some of your recipients are stored in a dynamic distribution group, you will have to configure an Exchange Web Service (EWS) connector to include them in your future campaigns. Some people refer to dynamic distribution groups as Microsoft Exchange objects (which include Dynamic Distribution Groups/Query-Based Groups). In this JungleMail tutorial, you will learn how to configure Microsoft Exchange Service Connector.


This feature is only available in JungleMail Enterprise.

Configuring service connection

Microsoft Exchange Service Connector settings can be managed globally in Central Administration Settings and locally (per site collection) in site collection settings.

At a farm level (global settings)

To find these settings, you must go to your Central Administration and click JungleMail global settings.

At the bottom of the JungleMail global settings page, you will find a section for configuring the Microsoft Exchange Service Connector settings.

Here you will need to provide a full Exchange Web Service URL address, Domain, User Name, and password.

MS Exchange 2013: you can find your Microsoft Exchange Web Service (EWS) address in Exchange Admin Center, under Servers > Virtual Directories

Regular User Access is, in most cases, sufficient to access the service.

At a site collection level (site collection settings)

All of the settings in the Central Administration can be allowed to be overridden at the site collection level. This is done by checking the Allow overriding this setting in Site Collection settings box next to the setting in Central Administration settings.

Adding a root certificate

SharePoint does not use Windows to store certificates for trusted SSL connection validation. Therefore, you should directly add the Microsoft Exchange Service Root Certificate into SharePoint. 

1. Open the EWS URL using Chrome Browser or Internet Explorer and click the lock icon to view certificates.

2. Open the Connection tab and click Certificate information. The certificate window will appear.

3. Select  Certification Path. Then, select Root Certificate.

4. Click the View Certificate button and open the Details tab.

5. Export the selected certificate to a file and upload it to SharePoint by opening Central Admin > Security > Manage trust.

6. Click New, provide a name for the connection and upload the exported certificate into the Root Authority Certificate.

Now your SharePoint should support Trusted Connection with Exchange.

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