Troubleshooting
- Error message when sending a test email or submitting a job
- Jobs are not processed but remain Queued or Scheduled
- Recipients not resolving from Active Directory
- Tracking doesn't work. How do I fix it?
- Links direct the user to the tracking page, don't redirect to the actual URL
- "Unexpected error" when opening a Group Email or submitting a job
- Tracking and subscription pages are not supported in mobile view. How do I fix it?
- "ServiceActivationException" error when starting a new job from SharePoint list
- Error message when opening the Preview tab
- "Request Error" in History & Monitoring tab
- Server error when trying to access Analysis & Reports