Creating a custom unsubscribe page

When people unsubscribe from your mailing list, it is good to know the reason why. To start gathering data on reasons for unsubscribing, you can create a custom unsubscribe page recipients will be sent to after clicking the unsubscribe link. In this tutorial for JungleMail, you will learn how to create a custom unsubscribe page.


Step 1: add additional fields to the JungleMail Subscribers list

First, you will have to add additional fields to the JungleMail Subscribers list. These will form the options (to why a recipient is unsubscribing) on your unsubscribe page.

1. Open JungleMail Subscribers list:

2. Click  List Settings in the ribbon:

3. By default, you will have the following columns in that list. Click Create column to add a new one:

4. Select the form in which you will want the question to appear on your form. In the example below, Choice is selected.

5. Save your new column once you are done and move on to step 2.


Step 2: customize your  unsubscribe page

Now you will have to add the unsubscribe options you created in step 1 to your unsubscribe page (called the Subscription Web Part in JungleMail).
1. Open JungleMail, go to settings and click  Customize Subscription Web Part behaviors templates.
2. Select the template you want to edit. (Unsubscribe for internal or external users.) 
3. Click  Form fields to add the questions you created in step 1.
4. Once you are finished you can save the JungleMail Subscription Web Part. Now you will be able to keep track of the reasons why people are unsubscribing from your email communications.
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