Configuring automated welcome emails

You might want to send new recipients a welcome or confirmation email when they sign up for a newsletter. It is easy to do this using JungleMail.

To configure subscription settings

1. On the site where JungleMail operates, go to Settings > Site settings.

2. Under Site Collection Administration, click EnovaPoint JungleMail Settings.

3. Scroll down to the Subscription Settings section. Here you will find several options that you can manage by simply checking the boxes of the features you want to be enabled.

Subscription confirmation and welcome emails

Check the Request an e-mail confirmation box if you want the new subscribers to confirm their subscription by clicking an activation link in a confirmation email.

Requesting an e-mail confirmation (a double opt-in) is a two-step version of the subscription process. In step one, the new subscriber fills out your subscription form. In step two, they'll click a confirmation link in the follow-up (subscription confirmation) email to be added to your JungleMail subscriber list.

To automatically send a welcome email for new subscribers, check the Send a welcome e-mail box.

Modify subscription message templates

To edit templates that JungleMail uses for subscription, select Customize e-mail templates.

Here you will find three predefined email templates that you can edit according to your needs or branding.

The welcome e-mail template will be sent to new subscribers if Send a welcome e-mail option is enabled.

The confirmation e-mail template will be sent to new subscribers if Request an e-mail confirmation option in JungleMail settings is enabled.

The update subscription e-mail template is a subscription modification confirmation letter which subscribers receive if the Request an e-mail confirmation option is enabled and a subscriber tries to sign up for the same newsletter and clicks Click here to update your subscription information button in the subscription form.

Customize messages to users

To edit the messages that Subscription Web Part displays to users in various scenarios, select the Customize Subscription Web Part behaviors templates option.

This will open up a window in which you can adjust what the several behavior templates linked to the JungleMail Subscription Web Part will look like. You can modify any of these texts according to your preferences and needs.

Now we will briefly cover in which cases each of these templates would be used.

Message: Subscriber already exists

This template defines the message users receive when they try to subscribe and already have an existing subscription.

Message: Update subscription email sent

This template defines the message users receive when they click the link Click here to update your subscription information in the Subscriber already exists Web Part template.

Message: Confirmation email sent

Subscribers see this message when they subscribe the first time and subscription confirmation is enabled.

Message: Subscribe succeeded

Defines the message a new subscriber sees when he or she has successfully subscribed and the subscription confirmation (double opt-in) is disabled.

Message: Subscription updated

A subscriber receives this message when he updates his subscription, for example by choosing some new topics of interests.

Message: Subscription confirmed

A new subscriber will receive this message if he has clicked the subscription confirmation link in the subscription confirmation email.

Message: Successfully unsubscribed

When a subscriber has notified you he no longer wants to subscribe by clicking the unsubscribe link in the newsletter and confirms that by clicking Unsubscribe button he will receive this message.

Message: Too many attempts

This template defines the message users receive when they try to request a confirmation email more than 5 times during the last 5 minutes.

Message: Error

This template defines the message users receive when the Subscription Web Part fails to complete the subscribe/update subscription/unsubscribe task or another unexpected error occurs.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us