Configuring automated welcome emails

You might want to send new recipients a welcome or confirmation email when they sign up for a newsletter. It is easy to do this using JungleMail.

To begin, open the  EnovaPoint JungleMail Settings from the Site Collection Settings menu. Here you will find several options that you can manage by simply checking the boxes of the features you want to be enabled.

Select the one below if you want the new subscribers to confirm their subscription by clicking an activation link in a confirmation email. Requesting an e-mail confirmation, or in other  words , a double  opt-in is a two-step version of the subscription process. In step one, the new subscriber fills out your subscription form. In step two, they'll click a confirmation link in the follow-up (subscription confirmation) email to be added to your JungleMail subscriber list.

 And when you simply want to send out a welcome email, choose the option below.

Subscription email templates

You can easily adapt and modify the Subscription email templates used for these features. Simply scroll down in the same settings menu and under the  Look and Feel header, select the Customize e-mail templates option.

Here are three predefined email templates. And you can edit them here according to your needs or branding.

The Welcome e-mail template will be sent to new subscribers , if Send a welcome e-mail option in JungleMail settings is enabled.

The confirmation e-mail template will be sent to new subscribers if  Request an e-mail confirmation option in JungleMail settings is enabled.

The update subscription e-mail template is a subscription modification confirmation letter which subscribers receive if  Double opt-in is enabled and a subscriber tries to sign up for the same newsletter and presses Click here to update your subscription information button in the Subscription Web Part.  

Web Part behaviors templates

You can easily adapt and modify the Web Part behavior . Simply select the Customize Subscription Web Part behaviors templates option.

This will open up a window in which you can adjust what the several behavior templates linked to the JungleMail Subscription Web Part will look like. You can modify any of these texts according to your preferences and needs.

Now we will briefly cover in which cases each of these templates would be used.

Message: Subscriber already exists

This template defines the message users receive when they try to subscribe and already have an existing subscription.

Message: Update subscription email sent 

This template defines the message users receive when they click the link Click here to update your subscription information in the Subscriber already exists Web Part template.

Message: Confirmation email sent

Subscribers see this message when they subscribe the first time and subscription confirmation is enabled.

Message: Subscribe succeeded

Defines the message a new subscriber sees when he or she has successfully subscribed and the subscription confirmation (double opt-in) is disabled.

Message: Subscription updated

A subscriber receives this message when he updates his subscription, for example by choosing some new topics of interests.

Message: Subscription confirmed

A new subscriber will receive this message if he has clicked the subscription confirmation link in the subscription confirmation email.

Message: Successfully unsubscribed

When a subscriber has notified you he no longer wants to subscribe by clicking the unsubscribe link in the newsletter and confirms that by clicking  Unsubscribe button he will receive this message.

Message: Too many attempts

This template defines the message users receive when they try to request a confirmation email more than  5 times during the last 5 minutes.

Message: Error

This template defines the message users receive when the Subscription Web Part fails to complete the subscribe/update subscription/unsubscribe task or another unexpected error occurs.

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